Need any help?

Please feel free to contact us at any time if you need any of our services or have any questions about our products. You may contact us trough our contact form.

You might need to contact us if 

  • You want to check on the status of an order
  • You need installation assistance
  • You need help identifying parts for replacement
  • You have broken glass
  • Your doors wont lock or unlock
  • Your double-hung top sash wont stay up
  • Your Pella product is malfunctioning
  • You have questions about preparing for inclement weather


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Help Library

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Pella® products are backed by some of the strongest warranties in the business. Read the warranty for your product to learn how Pella will stand behind it - year after year.


Contact Information

+506 8923-4102

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Visit Our Showrooms

  • Escazú

  • Liberia

We're located at Bodega #3, Ultima Park.
From the Multiplaza Escazú's roundabout, 800m northeast, road to Blue Valley high school.

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Located in front of the Daniel Oduber Quiros International Airport.
Liberia, Guanacaste, Costa Rica.

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